Refund policy

 

Returning Products

The Customer may return the product in the original packaging, unaltered in any way within 14 days upon when receiving the merchandise, excluding all sale items. Before returning the goods, please email us first on sales@wishuponacandleco.com along with your order number.

Return Address :

Wish Upon A Candle Co Ltd

Unit 1b Trafalgar Industrial Estate,

Sovereign Way,

Downham Market Norfolk

 PE38 9SW

Best Estimate Delivery Times

All delivery times given on the website are estimates. All information regarding delivery time is non-binding. This does affect the Company’s obligation to deliver Products. The Company works with trusted delivery partners to ensure the best possible service. If the customer doesn’t receive the product/s in 30 days, they should contact the Company for a clarification.